Our Agents -

Our Agents

Smart & Professional

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Our Agents

Let’s take a more in depth look at how we staff your team with passionate agents and committed Brand Ambassadors!

Get to know our highly-skilled agents that will thoroughly understand your business objectives.

GLOBAL DIFFERENCE

Fun

Company events, contests, on-site cafeteria, break room with games, holiday parties, and Internet kiosks.

Community

Comprehensive social responsibility program in each country.

Opportunities

Clearly communicated career path and company provided training.

Empowerment

Agent involvement creating non-linear contributors.

Benefits

Benefits package including both health and life insurance and retirement plan.

Compensation

Higher employee wages than local call center labor market.

RECRUITING

We feel strongly about our responsibility to staff our strategic partner’s extended office with agents that are the BEST CANDIDATES possible. We take extra time during the hiring process to ensure that our agents are the proper fit for both our environment and our client’s DESIRED PROFILE. It really is all about giving our customers great service and we have learned that there is no better way to do that than to hire REALLY GREAT PEOPLE.

PRE-SELECTION

Each candidate must complete a comprehensive interview and assessment process prior to being considered for a position representing your brand. The process includes:

English & grammar fluency assessments
Background checks in supporting country.
On-site drug screening through 3rd party partner
Required skills and psychometric assessments
Client interview and sign-off

We are committed to help and improve the communities in which we we conduct business.

Learn more about our Social Responsibility program.

SOCIAL RESPONSIBILITY